Full-Time Production / Relief Setup Operator

London, Ontario
Operations/Production
6/6/2025
London, ON
27.59 Hourly
24.83  Hourly
Full Time
Multiple
Onsite

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

Dessert Holdings is looking for a Full Time Production / Relief Setup Operator to join our team based in London, ON. This individual will be responsible for setting up and troubleshooting equipment to maintain production standards. You'll ensure cleanliness, support line staff, and adhere to safety and quality protocols. 

KEY RESPONSIBILITIES: (this is meant to be an outline, not an exhaustive list of responsibilities)

  • Work on the production line in a variety of roles (Depositing, Decorating and Packaging) to produce our high-quality cake products.
  • Follow standard operating procedures and safety guidelines.
  • Equipment set up and troubleshooting adjustments, to keep products within standard and to keep all the lines running at or above required performance.
  • Maintaining the required hygiene standards of the equipment and the facility, consistent with GMP standards and the Master Sanitation Schedules. 
  • Removing waste from the production areas as needed.
  • Safe use, storage, and maintenance of all company supplied cleaning equipment and materials.
  • Supporting contract cleaning and maintenance services when necessary.
  • Maintaining all BRC audit paperwork and other required documentation as may be required.
  • Liaising with appropriate staff throughout the shift to ensure continuous process and quality standards.
  • Supporting training and continuous learning activities within the department.
  • Responsible to practice the 5 steps of cleaning at all times.

QUALIFICATIONS AND REQUIREMENTS:

  • High School Diploma is preferred.
  • Must be legally eligible to work full-time in Canada.
  • 1-2 years of experience working as a machine or set up operator in a continuous process manufacturing environment, preferably food or pharmaceutical.
  • Undergraduate degree or equivalent; technical degree is a plus.
  • Chemical knowledge and comfortable working with exposure to cold temperatures
  • Ability to read blueprints, schematics and manuals.
  • Adhering to safety, quality and performance standards.
  • Ability to work independently, well organized, effective judgment.
  • Outstanding attention to detail with the ability to understand mechanics and technical tasks
  • Excellent attendance record and demonstrated reliability.
  • Ability to perform heavy lifting, climb stairs, navigate around equipment, and work with a sense of urgency.
  • Cooperative and works well with others, strong communicator.
  • Willing and able to be trained on working at heights and safe use of aerial platform equipment (Genie-boom Lifts, Scissor Lifts)    

Shift Summary:

  • Required to be available for a minimum of five shifts per week from Monday to Saturday, with Saturdays being a regularly required shift.
  • All the shifts are rotational and run for 8 hours with a 30-minute break added.

Schedule:

  • Schedules are posted 2 weeks in advance.
  • Must be able to accommodate all the starting times on the specified shift
  • Start times could be different every day,
    • A-Shift start times are between 1:00 am - 6:00 am
    • B-Shift start times are between 9:00 am - 2:00 pm
    • C-Shift start times are between 5:00 pm - 10:00 pm

What We Offer:

Pay Rate: While performing Production role, probationary rate per hour is $20.56 and full rate is $22.84

                  While performing Setup Operator role, probationary rate per hour is $24.83 and full rate is $27.59

Our Benefits! 

  • Sweet discount on cakes!
  • We provide uniforms, safety shoes and sick pay.
  • Shift premium for all hours worked between 7:00 pm – 5:00 am
  • Weekend premium for all hours worked between 5:00 am - 7:00 pm.
  • Comprehensive Health benefits & RRSP contribution after probation is complete.

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

We thank you in advance for your interest in The Original Cakerie. Due to high volume, only those candidates selected for an interview will be contacted.